Pjok game's Terms and Conditions
— In simple terms

General Terms and Conditions

Pjok game is an online gaming platform offering slots, Live Casino, fish games, and Sports Betting to users in Bangladesh. These Terms and Conditions form a legally binding agreement between pjok game and its members. By using the platform, you confirm that you have read, understood, and agreed to all of these terms.

Pjok game reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms. We recommend checking this page regularly.

Eligibility & Registration

To register on pjok game, the following requirements must be met:

• Users must be at least 18 years old. Registration by or on behalf of minors is strictly prohibited.
• Each individual may register one account only. Opening multiple accounts under the same identity will be treated as bonus abuse.
• You must provide accurate and truthful information in the registration form. Providing false information will result in immediate account closure.
• The mobile number and email address provided at registration must be active and belong to you personally.
• Pjok game reserves the right to request a National ID or other documents for identity verification at any time.

Once registered, you are solely responsible for the security of your account. Never share your password with anyone. You are accountable for all activity carried out on your account.

Account Verification (KYC)

As a secure and transparent platform, pjok game follows a Know Your Customer (KYC) policy. The following documents may be required before processing withdrawals or large transactions:

• A clear photo of your National ID (NID) or passport
• Registered mobile number verification
• Proof of payment method ownership (if required)

Withdrawal requests may not be processed until KYC verification is complete. This is for your own protection — to prevent unauthorized withdrawals from your account.

Deposit and Withdrawal Policy

Deposits and withdrawals on pjok game are available via bKash, Nagad, Rocket, and cryptocurrency. The following rules apply to all transactions:

• The minimum deposit amount may vary depending on the payment method.
• Deposits are usually credited instantly. If there is a delay, please notify the support team.
• Withdrawal requests are typically processed within 30 minutes to 24 hours.
• Withdrawals will only be sent to the same payment method used for the original deposit.
• Withdrawals to third-party accounts or in another person's name are strictly prohibited.
• Pjok game reserves the right to put withdrawals on hold for suspicious transactions until they have been verified.

Bonus & Promotion Terms and Conditions

Pjok game offers a variety of bonuses and promotions, including welcome bonuses, deposit bonuses, cashback, free spins, and more. The following general terms apply to all bonuses:

• Each bonus has specific wagering requirements, which are clearly stated on the bonus offer page.
• Bonus funds cannot be withdrawn directly — a specified wagering amount must be completed first.
• Each bonus offer can be claimed once per member.
• Bonus abuse — such as claiming the same bonus through multiple accounts — is strictly prohibited and may result in all bonuses being voided and the account being suspended.
• Pjok game reserves the right to modify or cancel any promotion at any time without prior notice.
• For more details about bonuses Promotions Page View.

Gaming Rules

All games on pjok game — including slots, Live Casino, fish games, and betting — are operated fairly and accurately. The following rules apply during gameplay:

• Game outcomes are determined by an impartial Random Number Generator (RNG) system.
• If a game is interrupted due to a technical error, pjok game reserves the right to void or restart the affected bet.
• Any winnings obtained by exploiting software bugs or errors will be considered void.
• In Live Casino, the dealer's decision is final. If you experience any technical issues during a game, please contact the support team.
• The odds and rules for a specific betting event will be displayed on that event's page.

Prohibited Activities

The following activities are strictly prohibited on pjok game. Violations may result in permanent account closure and forfeiture of all balances:

• Claiming bonuses by creating multiple accounts
• Registering using another person's identity
• Hacking, cracking, or using unauthorized tools on gaming software
• Fraudulent payment methods or chargeback abuse
• Money laundering or transactions involving illegal funds
• Threatening, harassing, or defrauding other members
• Using automated bots or scripts to play games

Responsible Gaming

Pjok game believes gaming should be a source of entertainment — not addiction. That is why we provide a range of responsible gaming tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Cooling-Off Period: Take a gaming break for a set period of time.
• Self-Exclusion: Temporarily or permanently deactivate your account.
• Reality Check: Get periodic reminders of how long you've been playing.

If you or someone you know is struggling with a gaming addiction, please reach out to our support team. For more information, visit our Responsible Gaming View Page.

Privacy and Data Protection

Pjok game takes your personal information seriously. Your data will only be used for platform operations and service improvement. We do not sell or share personal information with third parties. For more details, please see our Privacy Policy Read.

We use SSL encryption and advanced cybersecurity measures to keep your information safe at all times. That said, no one can guarantee complete security on the internet, so please take care to protect your own account.

Account Closure and Termination

You may request account closure at any time through our support team. However, pjok game may close an account on its own initiative in the following circumstances:

• In the event of a breach of the Terms and Conditions
• In cases of registration using false information
• In cases of suspicious or fraudulent activity
• Due to legal obligations

Members will be given the opportunity to withdraw their verified balance before account closure; however, balances may be forfeited in cases of rule violations.

Limitation of Liability

Pjok game is not liable for the following:

• If a game is interrupted or left incomplete due to loss of internet connection
• Loss or damage caused by issues with your device or browser
• Delays or errors caused by third-party payment providers
• If service is disrupted due to a natural disaster or other unforeseen circumstances

Language & Dispute Resolution

These Terms and Conditions are the definitive version. For any disputes or complaints, please contact our support team first. If the matter cannot be resolved through support, it will be settled through arbitration.

Pjok game is committed to resolving member issues quickly and fairly. Our customer support team is available 24/7, every day of the week.